Launch
Website conversations and approved knowledge.
- Website chat(Included)
- Approved knowledge(Included)
- Employee access(Optional)
- Usage monitoring(Included)
- Cost visibility(Included)
- Priority support(Optional)
Pricing
Pricing designed around real operational requirements.
Channels, message volume, business systems and workflow complexity differ between businesses.
Connect
Multiple channels, workflows and human handoff.
- Website chat(Included)
- Approved knowledge(Included)
- Multiple channels(Included)
- Human handoff(Included)
- Appointments(Included)
- Reservations(Included)
- Employee access(Included)
- Products(Optional)
- Shipping(Optional)
- Custom APIs(Optional)
- Usage monitoring(Included)
- Cost visibility(Included)
- Priority support(Optional)
Commerce
Commerce, auction and operational data connections.
- Website chat(Included)
- Approved knowledge(Included)
- Multiple channels(Included)
- Human handoff(Included)
- Appointments(Included)
- Reservations(Included)
- Employee access(Included)
- Products(Included)
- Auctions(Included)
- Orders(Included)
- Payments(Included)
- Shipping(Included)
- Custom APIs(Custom)
- Usage monitoring(Included)
- Cost visibility(Included)
- Priority support(Included)
Package comparison
| Package comparison | Launch | Connect | Commerce |
|---|---|---|---|
| Website chat | Included | Included | Included |
| Approved knowledge | Included | Included | Included |
| Multiple channels | Not included | Included | Included |
| Human handoff | Not included | Included | Included |
| Appointments | Not included | Included | Included |
| Reservations | Not included | Included | Included |
| Employee access | Optional | Included | Included |
| Products | Not included | Optional | Included |
| Auctions | Not included | Not included | Included |
| Orders | Not included | Not included | Included |
| Payments | Not included | Not included | Included |
| Shipping | Not included | Optional | Included |
| Custom APIs | Not included | Optional | Custom |
| Usage monitoring | Included | Included | Included |
| Cost visibility | Included | Included | Included |
| Priority support | Optional | Optional | Included |
Setup and implementation fees may apply for custom integrations, workflow design and data preparation.
Connect every conversation to the right next step.
Show us how your business currently handles customer messages, information requests and operational questions. We will help identify what can be automated, which systems can be connected and where employees should remain in control.